Instalation page reloading error

[ashan.subscribe@gmail.com]

Hi guys,

I downloaded and extracted the archive into a folder called minthcm within the public_html folder on a sub domain. I’m using hostigner so I also changed the PHP version to 7.4 for the subdomain. I’ve changed the permisions for the folder and recursive folders and files to be drwxr-xr-x.

As the extract created a subfolder I accessed https://mydomain.com/minthcm/minthcm-4.0.6/ but all that keeps happening is the page keeps refreshing and shows a blank white page.

Could anyone tell me what i’m missing or doing wrong?

[Michał Nowacki – Mint Team]

Hi,

Could you please check if there is a .htaccess file in the public_html directory, and also confirm whether your hosting provider supports .htaccess files?

Additionally, you may want to try fixing the permissions as described here: https://minthcm.org/support/minthcm-installation-guide/.

Please also note that we do not recommend using web hosting to run MintHCM — it’s better to use a dedicated environment, such as a VPS.

[Author]

Posts