Instalation error

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  • Nelson Mata
    15/05/2024 at 10:12 #2514

    Hello. I am stuck on first steps of instalation.
    Error on Upload Size. How can i solve this?

    Michał Nowacki - Mint Team
    17/05/2024 at 10:53 #2516

    Hello,
    This problem isn’t related to MintHCM, but to the server configuration. You could try modifying the upload_max_filesize setting in your PHP configuration and set it to a value greater than 6M.

    Nelson Mata
    17/05/2024 at 17:47 #2517

    Thank you. That problem was solved. Now i am stuck in Server error….

    Database configuration
    ERROR! Server error
    MintHCM
    Database name
    localhost
    Database host
    3306
    Database port
    root
    Username
    Password (optional)
    utf8mb4_general_ci

    Can you help me?

    Michał Nowacki - Mint Team
    20/05/2024 at 09:01 #2518

    Which database version do you use? Can you confirm if you can access it with those credentials?
    Also, please check for any error messages in the “Network” tab in the browser’s console.

    Nelson Mata
    21/05/2024 at 13:32 #2524

    https://prnt.sc/H5osEmuumFCX

    Printscreen of error

    Michał Nowacki - Mint Team
    21/05/2024 at 13:58 #2525

    It looks like something is wrong with the server. Could you send us a PHP.log?

    Nelson Mata
    21/05/2024 at 14:14 #2526

    How or were can i get the php.log file?

    Michał Nowacki - Mint Team
    22/05/2024 at 09:59 #2530

    You can find the PHP log depending on your server settings. Usually, it is located in /var/log/…

    İsmail ÖZKUL
    12/09/2024 at 14:29 #2710

    LBL_MINT4_AUTH_LOGIN_TITLE error comes on the login screen and I could not solve it for some reason, could you support me?

    13/09/2024 at 14:10 #2711

    Hello. Try to use http://your_site_name_or_ip/#/install link. The install process is buggy as hell, maybe this helps.

    Michał Nowacki - Mint Team
    16/09/2024 at 10:12 #2712

    Hello Ismail, could you please check your php.log and install.log files and share any errors you find?
    Remember to use The Installation Guide during the installation process. You’ll find it here: https://minthcm.org/support/minthcm-installation-guide/

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