LBL_MINT4_AUTH_LOGIN_TITLE / Installation Error

[ksarg]

Hi All,

I’ve on attempt 3 now and I’m not sure where to look. I am trying to install version 4.0.2 on Ubuntu Server.

I’m using:

Server version: Apache/2.4.41 (Ubuntu)
MySQL Ver 15.1 Distrib 10.3.39-MariaDB, for debian-linux-gnu (x86_64) using readline 5.2
PHP 7.4.3-4ubuntu2.20 (cli) (built: Feb 21 2024 13:54:34) ( NTS )
Elasticsearch version: 7.17.19

Every time I install, the tables are created, all system checks are green, I set the permissions for www user to access the directory and when I go to load the login page, this is the first error on the Network log:

Request URL:
https://fiscalbridgepartners.info/hrm/api/init
Request Method:
GET
Status Code:
500 Internal Server Error
Remote Address:
95.217.159.100:443
Referrer Policy:
strict-origin-when-cross-origin

I can see in a previous blog that there were discussions over this and an update was made in an earlier version to fix the bug but there was no solid solution on how to solve.

Anyone able to help?

[Michał Nowacki – Mint Team]

Have you checked your PHP error logs? They might shed some light on what’s causing the problem. Once you have that information, it’ll be easier for the community to help troubleshoot and find a solution.

[julfrianus sitepu]

i have the same problem (i think)

Apahce/2.4.52
MySQL 8.0.36-0ubuntu0.22.04.1 for Linux on x86_64
PHP 8.0.30
Elasticsearch 8.13.4

root@ubuntu-server:~# sudo tail -f /var/log/apache2/error.log
[Sat May 25 09:52:24.633175 2024] [core:notice] [pid 19593] AH00094: Command line: ‘/usr/sbin/apache2’
[Sat May 25 09:53:15.086678 2024] [mpm_prefork:notice] [pid 19593] AH00170: caught SIGWINCH, shutting down gracefully
[Sat May 25 09:53:15.158820 2024] [mpm_prefork:notice] [pid 19612] AH00163: Apache/2.4.52 (Ubuntu) configured — resuming normal operations
[Sat May 25 09:53:15.158866 2024] [core:notice] [pid 19612] AH00094: Command line: ‘/usr/sbin/apache2’
[Sat May 25 09:54:28.093671 2024] [mpm_prefork:notice] [pid 19612] AH00170: caught SIGWINCH, shutting down gracefully
[Sat May 25 09:54:28.163922 2024] [mpm_prefork:notice] [pid 19638] AH00163: Apache/2.4.52 (Ubuntu) configured — resuming normal operations
[Sat May 25 09:54:28.163999 2024] [core:notice] [pid 19638] AH00094: Command line: ‘/usr/sbin/apache2’
[Sat May 25 10:11:41.624066 2024] [mpm_prefork:notice] [pid 19638] AH00170: caught SIGWINCH, shutting down gracefully
[Sat May 25 10:12:00.736620 2024] [mpm_prefork:notice] [pid 891] AH00163: Apache/2.4.52 (Ubuntu) configured — resuming normal operations
[Sat May 25 10:12:00.756921 2024] [core:notice] [pid 891] AH00094: Command line: ‘/usr/sbin/apache2’

this link will bring you to picture i capture after trying to access mintHCM first time

I hope this information can help you to figure out your problem

[Michał Nowacki – Mint Team]

Hello! Have you followed the installation guide? You can find it here: https://minthcm.org/support/minthcm-installation-guide/
Also, please check the log files of minthcm, PHP, and database. Do you see any errors there?

Remember, that to enable the installation process, you need to set up the .htaccess file correctly. The index.php script does the following steps to help with installation:
Creates the .htaccess file.
Moves the index.html file.
Removes the index.php file.

You can follow the same steps manually.
For detailed instructions, check this file: https://github.com/minthcm/minthcm/blob/master/index.php

[julfrianus sitepu]

Hi Michal, I’ll try according to your guide & give you an update as soon as possible

[Author]

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