LBL_MINT4_AUTH_LOGIN_TITLE PAGE ERROR

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  • #2824
    Baljot SinghBaljot Singh
    Participant

    Hi i have following configuration.

    Minthcm version — 4.1.1
    Server:Ubuntu 24.04 LTS
    MySQL 8.0
    ElasticSearch 7.9
    PHP 8.0.30
    Apache 2 version=
    Server version: Apache/2.4.58 (Ubuntu)

    The apache error.log file shows following but i could not locate anything from these logs.
    root@localhost:/var/log/apache2# tail -f error.log
    [Sat Feb 15 06:03:45.953386 2025] [core:notice] [pid 45196] AH00094: Command line: ‘/usr/sbin/apache2’
    [Sat Feb 15 06:18:05.560669 2025] [mpm_prefork:notice] [pid 45196] AH00170: caught SIGWINCH, shutting down gracefully
    [Sat Feb 15 06:18:05.724031 2025] [mpm_prefork:notice] [pid 45631] AH00163: Apache/2.4.58 (Ubuntu) configured — resuming normal operations
    [Sat Feb 15 06:18:05.724067 2025] [core:notice] [pid 45631] AH00094: Command line: ‘/usr/sbin/apache2’
    [Sat Feb 15 06:43:29.986037 2025] [mpm_prefork:notice] [pid 45631] AH00170: caught SIGWINCH, shutting down gracefully
    [Sat Feb 15 06:43:30.148544 2025] [mpm_prefork:notice] [pid 45951] AH00163: Apache/2.4.58 (Ubuntu) configured — resuming normal operations
    [Sat Feb 15 06:43:30.148580 2025] [core:notice] [pid 45951] AH00094: Command line: ‘/usr/sbin/apache2’
    [Sat Feb 15 06:51:05.397879 2025] [mpm_prefork:notice] [pid 45951] AH00170: caught SIGWINCH, shutting down gracefully
    [Sat Feb 15 06:51:05.563714 2025] [mpm_prefork:notice] [pid 46172] AH00163: Apache/2.4.58 (Ubuntu) configured — resuming normal operations
    [Sat Feb 15 06:51:05.563757 2025] [core:notice] [pid 46172] AH00094: Command line: ‘/usr/sbin/apache2’

    Can anyone please help ?

    #2827

    We would need the PHP, MySQL, and Mint logs. If technical labels are appearing instead of the username and password, the issue could be related to the database. The first thing I would check is whether the database is functioning correctly. Did the installation complete successfully, or did it fail to start at all?

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