Reply To: IMAP issues port 993

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#1698

Hello! We are working on that, but we would like to ask you a few more questions

1. Did the ‘Sync Inbound Email Accounts’ action succeed, but emails are not visible? Or, did the action fail?
2. Have you enabled the crontab for a MintHCM?
3. Do you use any email clients? If the client is using the POP protocol to connect to the email box, it could be why the emails are not visible.
4. Is this a popular email provider, such as Gmail?

With this information, we would be able to fix the problem sooner.

  • This reply was modified 1 year, 4 months ago by Avatarminthcmadmin.