Home › Forums › Installing MintHCM › [solved] Installation problem
Hi to all,
i want to install MintHCM on Linux server Ubuntu 20.04, apache2, php 7.4 and got repeatedly problem with it. I am able to start the installation but after notice <configuration relationships OK> starts createing of database and never finish
Could you show us the minthcm.log file?
It might be a problem with the database. The file should contain description of the error, it should help you to resolve the error.
What is the version of the Database?
Hello, please i have the same problem i am trying to install MintHCM on AWS ec2 machine with Ubuntu 20.04, apache2, php 7.4, i fixed all the problems and i start the installation but after <configuration relationships OK> and <Create database…[ok]> then never finish <Create default settings…>.
what is the default path for “minthcm.log” file ?
Hi
Unfortunately we do not support PHP 7.4 just yet. 7.1 is the last version we do.
We are working on updating, so stay tuned!
Trying to install MintHCM 3.0.7. Does it support 7.3.7?
Seems below is not the problem of PHP version:
Fri Mar 26 02:16:43 2021 [3005][-none-][FATAL] Mysqli_query failed.
Fri Mar 26 02:16:43 2021 [3005][-none-][FATAL] Error creating table: leads: Query Failed: CREATE TABLE leads (id char(36) NOT NULL ,date_entered datetime NULL ,date_modified datetime NULL ,modified_user_id char(36) NULL ,created_by char(36) NULL ,description text NULL ,deleted bool DEFAULT ‘0’ NULL ,assigned_user_id char(36) NULL ,salutation varchar(255) NULL ,first_name varchar(100) NULL ,last_name varchar(100) NULL ,title varchar(100) NULL ,photo varchar(255) NULL ,department varchar(100) NULL ,do_not_call bool DEFAULT ‘0’ NULL ,phone_home varchar(100) NULL ,phone_mobile varchar(100) NULL ,phone_work varchar(100) NULL ,phone_other varchar(100) NULL ,phone_fax varchar(100) NULL ,lawful_basis text(100) NULL ,date_reviewed date NULL ,lawful_basis_source varchar(100) NULL ,primary_address_street varchar(150) NULL ,primary_address_city varchar(100) NULL ,primary_address_state varchar(100) NULL ,primary_address_postalcode varchar(20) NULL ,primary_address_country varchar(255) NULL ,alt_address_street varchar(150) NULL ,alt_address_city varchar(100) NULL ,alt_address_state varchar(100) NULL ,alt_address_postalcode varchar(20) NULL ,alt_address_country varchar(255) NULL ,assistant varchar(75) NULL ,assistant_phone varchar(100) NULL ,converted bool DEFAULT ‘0’ NULL ,refered_by varchar(100) NULL ,lead_source varchar(100) NULL ,lead_source_description text NULL ,status varchar(100) NULL ,status_description text NULL ,reports_to_id char(36) NULL ,account_name varchar(255) NULL ,account_description text NULL ,contact_id char(36) NULL ,account_id char(36) NULL ,opportunity_id char(36) NULL ,opportunity_name varchar(255) NULL ,opportunity_amount varchar(50) NULL ,campaign_id char(36) NULL ,birthdate date NULL ,portal_name varchar(255) NULL ,portal_app varchar(255) NULL ,website varchar(255) NULL , PRIMARY KEY (id), KEY idx_lead_acct_name_first (account_name, deleted), KEY idx_lead_last_first (last_name, first_name, deleted), KEY idx_lead_del_stat (last_name, status, deleted, first_name), KEY idx_lead_opp_del (opportunity_id, deleted), KEY idx_leads_acct_del (account_id, deleted), KEY idx_del_user (deleted, assigned_user_id), KEY idx_lead_assigned (assigned_user_id), KEY idx_lead_contact (contact_id), KEY idx_reports_to (reports_to_id), KEY idx_lead_phone_work (phone_work), KEY idx_leads_id_del (id, deleted)) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci: MySQL error 1071: Specified key was too long; max key length is 1000 bytes
It is the database’s fault. What kind of database are you using?
MariaDB
To be more presicely:
Server type: MariaDB
Server version: 5.5.57-MariaDB – MariaDB Server
Protocol version: 10
So what shall we do with database?
Hey @tsoifun
Sorry for the delay.
We are working on it, you will get your answer soon.
Stay tuned!
Warning: scandir(custom/themes/SuiteP/themedefs,custom/themes/SuiteP/themedefs): The system cannot find the path specified. (code: 3) in S:\XAMPP\htdocs\minthcm\themes\SuiteP\themedef.php on line 135
Warning: scandir(custom/themes/SuiteP/themedefs): failed to open dir: No such file or directory in S:\XAMPP\htdocs\minthcm\themes\SuiteP\themedef.php on line 135
Warning: scandir(): (errno 2): No such file or directory in S:\XAMPP\htdocs\minthcm\themes\SuiteP\themedef.php on line 135
Warning: Invalid argument supplied for foreach() in S:\XAMPP\htdocs\minthcm\themes\SuiteP\themedef.php on line 136
Notice: Undefined index: DMLocked in S:\XAMPP\htdocs\minthcm\include\MySugar\retrieve_dash_page.php on line 260
Notice: Undefined index: DMForced in S:\XAMPP\htdocs\minthcm\include\MySugar\retrieve_dash_page.php on line 264
Notice: Undefined index: DMLocked in S:\XAMPP\htdocs\minthcm\include\MySugar\retrieve_dash_page.php on line 260
Notice: Undefined index: DMForced in S:\XAMPP\htdocs\minthcm\include\MySugar\retrieve_dash_page.php on line 264
Notice: Undefined index: DMLocked in S:\XAMPP\htdocs\minthcm\include\MySugar\retrieve_dash_page.php on line 260
Notice: Undefined index: DMForced in S:\XAMPP\htdocs\minthcm\include\MySugar\retrieve_dash_page.php on line 264
Notice: Undefined index: DMLocked in S:\XAMPP\htdocs\minthcm\include\MySugar\retrieve_dash_page.php on line 260
Notice: Undefined index: DMForced in S:\XAMPP\htdocs\minthcm\include\MySugar\retrieve_dash_page.php on line 264
after I install, this warning appear
Hello,
I have started the install of Mint HCM inside of a Debian 10.0 instance of turnkey linux webserver using Apache2. I am stuck on the screen SYSTEM CHECK ACCEPTANCE and notice that I cannot get rid of the error Zip Handling Module. I have Zip.so installed, php-zip installed and php7.3-zip installed. I have checked the php.ini, zip.ini and they are linked via zip.so. I cannot get rid of the error.
Error is ZIP Handling Module
ZIP support not found: MintHCM needs ZIP support in order to process compressed files.
Any help would be amazing!
I am all good with my problem. Figured it out by enable zlib in the php.ini file and all rebooting my webserver!
You need to turn off printing of the “notice” and “warning” errors.
Just like that: https://stackoverflow.com/questions/1987579/remove-warning-messages-in-php/49004467#49004467