Michał Nowacki – Mint Team

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Viewing 15 posts - 16 through 30 (of 99 total)
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  • Michał Nowacki - Mint Team
    24/10/2024 at 10:09 #2750

    Hi,

    Could you please check if there is a .htaccess file in the public_html directory, and also confirm whether your hosting provider supports .htaccess files?

    Additionally, you may want to try fixing the permissions as described here: https://minthcm.org/support/minthcm-installation-guide/.

    Please also note that we do not recommend using web hosting to run MintHCM — it’s better to use a dedicated environment, such as a VPS.

    Michał Nowacki - Mint Team
    22/10/2024 at 08:29 #2745

    Hello! Can you check if the database was created successfully during the installation? Specifically, how many tables are present in the database?

    Michał Nowacki - Mint Team
    04/10/2024 at 09:09 #2727

    Hi Shahmir!
    Can you check if you’re using the correct version of Elasticsearch? Also, did the records get indexed properly?

    It looks like something might have gone wrong with Elasticsearch, since the installer reached the record indexing step, which is the last part of the installation.

    Michał Nowacki - Mint Team
    30/09/2024 at 09:28 #2717

    Hello! Here is an article about the upgrade process: https://minthcm.org/upgrading-minthcm-to-a-newer-version/

    Michał Nowacki - Mint Team
    16/09/2024 at 10:12 #2712

    Hello Ismail, could you please check your php.log and install.log files and share any errors you find?
    Remember to use The Installation Guide during the installation process. You’ll find it here: https://minthcm.org/support/minthcm-installation-guide/

    Michał Nowacki - Mint Team
    02/09/2024 at 14:42 #2702

    Hello, this feature is not available, and we do not plan to implement it in the standard version of the software due to differences in vacation specifications depending on the country, contract, ect. However, since the system is open-source, it can be developed if there is a commercial need.

    Michał Nowacki - Mint Team
    16/08/2024 at 14:56 #2696

    Hello Robin,

    Could you please provide us with details about your PHP, MySQL, Elasticsearch, and Apache environment? Additionally, could you check your php.log and minthcm.log files and share any errors you may find?

    Michał Nowacki - Mint Team
    16/08/2024 at 14:03 #2695

    Hello! It seems that the error might be related to cURL. Could you please check if php-curl or phpX-curl is installed on your system? If it is installed, take a look at your php.ini file to ensure that the curl extension is enabled.

    Michał Nowacki - Mint Team
    07/08/2024 at 07:51 #2639

    It seems that your Elasticsearch connection is working well. However, even if you add a cron job to crontab, the crontab service might not work due to Linux issues. If you do not see users in the list, you can try two things:

    1. Update the date_indexed field in the users table to NULL. The scheduler/cron should reindex the records. If the records are in Elasticsearch, they should be displayed in the list.
    2. Edit the api/constants/legacy_views.php file and set list to true for the Users module. After refreshing the page, this change will make the system display the user list without using Elasticsearch.

    Michał Nowacki - Mint Team
    02/08/2024 at 10:03 #2637

    Please ensure that Elastic Search is properly connected and the configuration files are located in:
    api/configs/mint/config_override.php
    legacy/config.php
    Then, log into the administration panel and initiate a reindexing of the records.

    Michał Nowacki - Mint Team
    04/07/2024 at 08:33 #2617

    Hello! Could you send us your PHP.log?

    Michał Nowacki - Mint Team
    03/07/2024 at 10:02 #2616

    Could you please tell us which PHP version and database you use?

    Michał Nowacki - Mint Team
    02/07/2024 at 11:12 #2612

    Hello,

    Due to changes that are made to the files during the installation, the proper way to uninstall/reinstall Mint is to start from scratch. Simply remove all the files (and clear the database) and you should be able to install it again.

    Please let me know if that worked.

    Michał Nowacki - Mint Team
    25/06/2024 at 09:11 #2605

    It seems like there might be an issue with your network, perhaps with the DNS.

    Michał Nowacki - Mint Team
    24/06/2024 at 08:51 #2602

    Hi! Could you tell us what your PHP and database versions are?

Viewing 15 posts - 16 through 30 (of 99 total)