Michał Nowacki – Mint Team
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05/08/2026 at 12:40 #3360Hi,
Thank you for reaching out. We have logged your issue and our team will investigate the instance going down.
We will get back to you with an update as soon as possible.
22/06/2026 at 11:10 #3231Hi, thanks for reaching out. Your background sounds like a great fit for what we’re building. We’re gathering our community on Discord, so that’s the best place to connect, share ideas, and get involved.
Join us here: https://discord.com/channels/1296047605360365578/1296047605360365581
17/11/2025 at 08:55 #3068Hey!
To figure out what’s going on with your MintHCM setup, we’ll need to take a look at a couple of logs.
Could you send us:the PHP logs,
and the MintHCM log file:
/legacy/minthcm.log?
12/06/2025 at 10:35 #2927To disable
display_errorsin PHP, you can do it in several ways depending on your access level and environment (development vs. production):1. In
php.ini(recommended for production)Find and edit your
php.inifile (location varies by system):ini display_errors = OffAfter changing this, *restart your web server* (e.g., Apache or Nginx):
bash # Apache sudo systemctl restart apache2 # Nginx with PHP-FPM sudo systemctl restart php-fpm2. In a PHP script (temporary override)
php ini_set('display_errors', '0');> Use this only for local/temporary control, not as a permanent solution.
3. In
php-fpmpool configuration (if using PHP-FPM)Edit your pool config (e.g.,
/etc/php/8.1/fpm/pool.d/www.conf) and add or change:ini php_flag[display_errors] = offThen restart PHP-FPM:
bash sudo systemctl restart php8.1-fpmVerify Your Setting
To check whether it’s disabled:
php <?php echo ini_get('display_errors'); // Should output nothing or 0 ?>Or create a
phpinfo();page:php <?php phpinfo(); ?>-
This reply was modified 1 year, 5 months ago by
Michał Nowacki - Mint Team.
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This reply was modified 1 year, 5 months ago by
Michał Nowacki - Mint Team.
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This reply was modified 1 year, 5 months ago by
Michał Nowacki - Mint Team.
03/03/2025 at 10:33 #2841That’s strange — I installed it twice yesterday using Docker for Windows without any issues. The installation completed successfully both times. I agree that the process should have stopped earlier if something was wrong, but I’m not sure why the database connection failed.
18/02/2025 at 13:47 #2829Hi! This bug has been fixed in the newest 4.1.2 version: https://minthcm.org/releases/4-1-2/
18/02/2025 at 12:46 #2827We would need the PHP, MySQL, and Mint logs. If technical labels are appearing instead of the username and password, the issue could be related to the database. The first thing I would check is whether the database is functioning correctly. Did the installation complete successfully, or did it fail to start at all?
07/01/2025 at 09:32 #2813Hello!
We are already in the testing phase of Mint on PHP 8.2.
Our team is working diligently to ensure that the upcoming release includes full support for PHP 8.2.
30/12/2024 at 11:11 #2803I suppose you are unable to log in to the system.
Could you try resetting the file permissions? Please refer to the following guide: https://wiki.minthcm.org/index.php?title=Process:Installation_guideAdditionally, you can remove all files from the legacy/cache/* directory.
If this does not resolve the issue, please send me the legacy/install.log and legacy/minthcm.log files.
30/12/2024 at 10:17 #2802Hi,
We typically use Unix systems to install Mint. However, the installation process should work if your environment meets the following requirements:1. Required Modules: Ensure that the Rewrite and Headers modules are enabled.
2. AllowOverride: Verify that AllowOverride All is set within thedirective for MintHCM in your Apache configuration. This setting allows the use of .htaccess files for additional configuration.
12/12/2024 at 12:12 #2793It should work. We haven’t made any changes in that area, so everything should be fine. 🙂
20/11/2024 at 09:44 #2780Hello!
To help, we would need the web server and PHP logs.
Additionally, could you double-check the file permissions and ownership?
18/11/2024 at 09:22 #2774Hello! Could you try using PHP version 8.0?
Since MintHCM 4.0, this has been the most recommended PHP version.
07/11/2024 at 13:34 #2768Hello! I need to ask a few questions to help me troubleshoot this issue:
Are you using the latest version of Docker?
Did you follow the instructions carefully?
Did you change anything in docker-compose.yml besides the login and password?In the web logs, I see an issue with operations on files in the tmp directory—perhaps the web user doesn’t have the necessary permissions in this environment?
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