[Michał Nowacki – Mint Team]

Hello!
To help, we would need the web server and PHP logs.
Additionally, could you double-check the file permissions and ownership?

[Michał Nowacki – Mint Team]

Hello! Could you try using PHP version 8.0?
Since MintHCM 4.0, this has been the most recommended PHP version.

[Michał Nowacki – Mint Team]

Hello! I need to ask a few questions to help me troubleshoot this issue:

Are you using the latest version of Docker?
Did you follow the instructions carefully?
Did you change anything in docker-compose.yml besides the login and password?

In the web logs, I see an issue with operations on files in the tmp directory—perhaps the web user doesn’t have the necessary permissions in this environment?

[Michał Nowacki – Mint Team]

Hi,

Could you please check if there is a .htaccess file in the public_html directory, and also confirm whether your hosting provider supports .htaccess files?

Additionally, you may want to try fixing the permissions as described here: https://minthcm.org/support/minthcm-installation-guide/.

Please also note that we do not recommend using web hosting to run MintHCM — it’s better to use a dedicated environment, such as a VPS.

[Michał Nowacki – Mint Team]

Hello! Can you check if the database was created successfully during the installation? Specifically, how many tables are present in the database?

[Michał Nowacki – Mint Team]

Hi Shahmir!
Can you check if you’re using the correct version of Elasticsearch? Also, did the records get indexed properly?

It looks like something might have gone wrong with Elasticsearch, since the installer reached the record indexing step, which is the last part of the installation.

[Michał Nowacki – Mint Team]

Hello! Here is an article about the upgrade process: https://minthcm.org/upgrading-minthcm-to-a-newer-version/

[Michał Nowacki – Mint Team]

Hello Ismail, could you please check your php.log and install.log files and share any errors you find?
Remember to use The Installation Guide during the installation process. You’ll find it here: https://minthcm.org/support/minthcm-installation-guide/

[Michał Nowacki – Mint Team]

Hello, this feature is not available, and we do not plan to implement it in the standard version of the software due to differences in vacation specifications depending on the country, contract, ect. However, since the system is open-source, it can be developed if there is a commercial need.

[Michał Nowacki – Mint Team]

Hello Robin,

Could you please provide us with details about your PHP, MySQL, Elasticsearch, and Apache environment? Additionally, could you check your php.log and minthcm.log files and share any errors you may find?

[Michał Nowacki – Mint Team]

Hello! It seems that the error might be related to cURL. Could you please check if php-curl or phpX-curl is installed on your system? If it is installed, take a look at your php.ini file to ensure that the curl extension is enabled.

[Michał Nowacki – Mint Team]

It seems that your Elasticsearch connection is working well. However, even if you add a cron job to crontab, the crontab service might not work due to Linux issues. If you do not see users in the list, you can try two things:

1. Update the date_indexed field in the users table to NULL. The scheduler/cron should reindex the records. If the records are in Elasticsearch, they should be displayed in the list.
2. Edit the api/constants/legacy_views.php file and set list to true for the Users module. After refreshing the page, this change will make the system display the user list without using Elasticsearch.

[Michał Nowacki – Mint Team]

Please ensure that Elastic Search is properly connected and the configuration files are located in:
api/configs/mint/config_override.php
legacy/config.php
Then, log into the administration panel and initiate a reindexing of the records.

[Michał Nowacki – Mint Team]

Hello! Could you send us your PHP.log?

[Michał Nowacki – Mint Team]

Could you please tell us which PHP version and database you use?

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