[Michał Nowacki – Mint Team]

Hello Vincent!
We need information from the dev tools in the Network tab to check if any of the requests failed. Could you tell us if any of them are highlighted in red? Also, could you provide information about what came in the response to that Request?

[Michał Nowacki – Mint Team]

Did you manage to finish the installation despite the warning? The warning doesn’t stop the code from running, so the installation should proceed smoothly.

If the installation goes well, you can carry on with your work. We’ll look into the issue and make any needed improvements in the next system update.

[Michał Nowacki – Mint Team]

Thank you for your question, and I apologize for the delay in our response due to the holiday season.

Regarding your inquiry about installing MintHCM on Plesk, while we do not have a specific manual for this installation, you should have access to all the necessary server settings required for the installation. To get started, please ensure that your server meets the minimum requirements for running MintHCM as outlined in the MintHCM documentation. Then, follow the standard MintHCM installation instructions and configure any Plesk-specific server settings as needed.

If you encounter any issues during the installation process, please don’t hesitate to reach out to the MintHCM community for assistance. There are many experienced MintHCM users who are happy to help and provide guidance on any installation issues you may encounter.

If you have any further questions or concerns, please let us know.

• This reply was modified 2 years, 8 months ago by minthcmadmin.

[Michał Nowacki – Mint Team]

Hello!

The answer to what happened should be in the minthcm.log file, which can be found in the instance’s main directory, on the same level as index.php. You should also be able to find the install.log file there as well.

[Michał Nowacki – Mint Team]

Hello!
Yes, we are planning to upgrade PHP in MintHCM. PHP 7.4 should be supported by the end of the first quoter of 2023. Then, PHP 8.1 would be supported by the end of the third quoter of 2023.

We will keep you informed on our forum when the PHP is upgrade up to PHP 7.4 and 8.1.

[Michał Nowacki – Mint Team]

Hello! Thank you for contacting us! We’re glad that you want to use MintHCM in your company.

To book a consultation, please send us an email at contact@minthcm.com. Our consultants will schedule a meeting with you. 🙂

[Michał Nowacki – Mint Team]

Hello! Can you send us on contact@minthcm.org your minthcm.log file, install.log file and (if it is possible) php logs.
It allows us to find a problem and solution.

[Michał Nowacki – Mint Team]

Hello,
Can you send minthcm.log file, install.log file and (if it is possible) php logs.
It allows us to find a problem and solution.
Please, send them to contact@minthcm.org.

Best regards!

[Michał Nowacki – Mint Team]

Hi Raja!

There are only warning messages. It means that isntall process can work correctly.
Has install process finished well? If not I need also logs from minthcm.log, and install.log. The files are in main folder of MintHCM instance.

Best regards!

[Michał Nowacki – Mint Team]

Hello,

Thank you very much for sharing this!
We are sure, it will help a lot.

[Michał Nowacki – Mint Team]

Hello!
Have you started installing SuiteCRM from the very beginning after changing storage_engine?

[Michał Nowacki – Mint Team]

Hello!

Can you make sure all the files have the appropriate file permissions?
Please, check if there set a right owner of the file and if the permissions are at least 664.

Best regards!
MintHCM Team

[Michał Nowacki – Mint Team]

Hello everyone!

The 3.1.1 version of MintHCM System has been released!

Check it out here: https://minthcm.org/download/

[Michał Nowacki – Mint Team]

🙂

[Michał Nowacki – Mint Team]

The new version is in progress. We have started tests of the new release.

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